The Business of Story

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On this episode of The Business of Story, Luke Peters shares his journey of taking NewAir from a garage startup to over $600 million in cumulative sales and executing a successful exit. As a seasoned entrepreneur, Luke explains why planning for an exit strategy should be a priority from day one—a step many founders overlook as they get consumed by daily operations.

Key topics include:

  • The Evolution of NewAir: How Luke shifted from a direct-to-consumer model to partnering with major retailers like Home Depot and Lowe’s, and the challenges he faced along the way.
  • Exit Strategies: What buyers really look for, from having a strong brand story to understanding key financial metrics.
  • Building a Strong Team: Why hiring top talent and creating scalable systems are essential for a business to thrive without relying on its founder.
  • Mentorship and Accountability: The value of clear goals and external support in driving entrepreneurial success.

Luke’s insights provide a roadmap for entrepreneurs at any stage, offering practical advice to help you scale your business and prepare for a successful exit. Catch the full episode to hear his strategies and lessons learned.

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Episode Notes: The Business of Story with Luke Peters

Host: Park Howell
Episode Overview: Luke Peters shares his journey of building NewAir from a garage startup to a business generating $600M in cumulative sales. He explains the critical role of brand storytelling in achieving his company’s success and how he leveraged it for a highly profitable exit. Luke now coaches other entrepreneurs to scale their businesses, improve operations, and prepare for successful exits.


Key Highlights:

  1. Luke’s Entrepreneurial Journey:

    • Started NewAir in 2001 in his garage, selling compact appliances like wine coolers and air conditioners.
    • Pivoted from direct-to-consumer sales to a multi-channel strategy, partnering with retailers like Home Depot and Amazon.
    • Grew the company to $80M in annual revenue and successfully exited the business.
  2. Importance of Brand Storytelling:

    • A strong brand narrative creates trust and differentiates your products in a competitive marketplace.
    • Leveraged influencer marketing and reviews to build brand credibility and attract customers.
    • Brand storytelling was a critical component of NewAir's valuation during the acquisition process.
  3. Key Challenges Overcome:

    • Navigating the 2008 financial crisis and a significant business model pivot.
    • Managing operational disruptions during warehouse transitions.
    • Balancing personal and professional commitments during high-stress business events.
  4. Lessons for Entrepreneurs:

    • Start planning your exit strategy early, even if it feels premature.
    • Focus on maintaining strong profit margins and a scalable business model.
    • Build a high-performing team and incentivize key players for the long term.
    • Invest in excellent financial systems and maintain clean, auditable records.

Key Takeaways:

  • Plan for the Exit: Begin positioning your business for a sale long before you're ready to exit. Build a strong brand, scalable systems, and consistent profitability.
  • The Role of Influencer Marketing: Partnering with YouTube creators helped NewAir expand its reach, build trust, and drive sales.
  • Value of Financial Transparency: Clean, detailed financial records and understanding "add-backs" significantly impact a company’s valuation.
  • Empower Your Team: Hire A-players and align them with the company's strategic goals to ensure the business operates effectively without being overly dependent on the founder.

Final Thoughts:

Luke emphasizes the importance of creating a business that aligns with personal goals while remaining scalable and valuable to potential buyers. His experience demonstrates that successful entrepreneurship requires adaptability, strategic planning, and a focus on the long game.


Connect with Luke Peters:

If you’re looking to scale or plan your exit, schedule a free call now!